To maintain a safe, comfortable environment, we require all pets to be current on their rabies vaccinations and to wait at least 48 hours after any vaccinations before checking in. Proof of rabies vaccination in the form of paperwork is required. The waiting period helps to ensure your pet isn’t sore at the injection site, which can cause irritability or lethargy. This waiting period also is to prevent stressing a pet who may be experiencing an unexpected allergic reaction from a vaccine/vaccination. Puppies and kittens between 8 weeks and 4 months of age (3 months in Indiana) may receive services in the salon without vaccinations. In New York City, 6-month Bordetella and DHPP with Adenovirus are also required. In Iowa, DPP with Adenovirus is required. In Connecticut, proof of town license is required. Please note: All pets must be in good health prior to receiving any grooming services.

At the top of the screen you will see “Click Appointment or Check Prices.” Select the dog or cat icon based on your pet. Select breed and age. Then click “Check Prices.” The Grooming Salon Menu on the right side of the screen will populate with estimated pricing for all services available for your pet. Once a service is selected, you will go to the Service log-in page to continue your booking. You’ll be prompted to sign into your PetSmart account or sign up and provide your name, your pet’s information, and your email address to get started. You can book your favorite Pet Stylist, check availability, make appointments and sign up for text alerts.

Booking an appointment for a grooming service ahead of time ensures that you and your pet are not kept waiting any longer than necessary. Weekends tend to be especially busy, so appointments are highly recommended on Saturdays and Sundays. We’re happy to take walk-ins when we have availability. Please note: All cat services require specially trained associates to complete, are not available on weekends and are only available at select salons. Call your salon ahead of time to ensure a certified cat groomer is available.

Prices for base packages are based on breed, condition of coat and length of service. In order to get a price estimate before your appointment, we recommend booking your appointment online or calling your salon.

We select the appropriate drying method for each pet based on a variety of factors including hair type, breed, age and behavior. We do not kennel dry any Brachiocephalic dogs or cats. For those pets we do kennel-dry and have safety procedures specific to kennel dryers that are designed to keep pets safe. We do not use kennel dryers with heating elements. All our dryers are placed on automatic shut off timers and we often combine multiple drying techniques to minimize the drying time. If you have any questions about our policy or would like to discuss the best drying process for your dog, please be sure to speak with a pet stylist when booking your dog grooming appointment.